OP3N Help Desk
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Key terms to know in NFTs and Web3
What is an NFT?
What is Web3?
What is a crypto wallet and why do I need one for OP3N?
How do I set up a MetaMask wallet?
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Getting Started & Registration
How do I register account at OP3N?
How do I connect my cryptocurrency wallet?
How do I check my NFT after purchasing on OP3N?
Using OP3N App
How do I download OP3N App?
Why can’t I connect the MetaMask on iOS device?
Using Creator/Community Portal
What is Creator/Community Portal?
How do I create/update my community using Creator/Community Portal?
How do I add/update/delete chat group/channel in my community?
How do I add/update/delete media content in my community?
How do I add/update/delete NFT package in my community?
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Update Account Details
How do I change my @username / Display name / Bio on OP3N?
How do I change my email on OP3N?
How do I change my avatar & background picture on OP3N?
How do I unlink/remove my crypto wallet from my account?
How do I delete my OP3N account?
What are the payment options when purchasing NFT on OP3N?
How can I request for a refund?
I made a successful payment but I cannot see my NFTs!
Troubleshooting Tips & Tricks
Why can't I buy the Neighborheadz NFT?
Why can't I join/view any channel in Neighborheadz?
How many Neighborheadz NFT can I buy?
How long do I wait to view Neighborheadz NFT after minting successfully?
How do I set Neighborheadz NFT as my social networks' PFP?
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Why can't I buy the PikoZoo NFT?
Why can't I make payment completely?
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